Svaki novi mejl na engleskom može da bude Vaš novi nastavni materijal. U svakom možete uočiti nove korisne reči i izraze i kasnije ih sami iskoristiti u komunikaciji. Da bismo Vam ilustrovali ovu tehniku, pogledajte primere enquiry mejlova (enquiry – upit) i odgovore na njih.



Dear Sir,

I have seen your advertisement in the current issue of ‘Office Weekly’ and I am interested in your range of office stationery. Could you please send me your latest catalogue and price list. I look forward to hearing from you.

Yours faithfully


With reference to your advertisement in today’s ‘Times’, could you please send me information about your office furniture. I am particularly interested in your adjustable typist’s chairs.


Some time ago we purchased from you some LaserJet Pro M251nw printers. As this model was so popular with our customers, we would like to know if it is still available. If so, would you kindly advise us of your terms of payment and any quantity available. Could you also include details of any new models in the same price range?



Dear Ms Prentice,

Thank you for your enquiry of 3rd May about our office stationery. We have pleasure in enclosing our latest catalogue and price list. We hope you will find it of interest.

If you require any further details, please do not hesitate to contact us.

Yours sincerely


Thank you for your letter of January 4th, asking about office furniture. The enclosed catalogue contains full details of our range. In most cases we are able to supply you with the goods you require within fourteen days. We look forward to receiving an order from you.


Thank you for your letter of 1st June, enquiring about the LaserJet Pro M251nw printers. This model is no longer in production as it has been superseded by LaserJet Pro M252nw. As you will see from the enclosed leaflet, the new model has several additional features at an extremely competitive price.

We have also enclosed our latest catalogue giving details of the vast range of electronic goods we supply.

We allow a discount of 30% on purchases of not less than 50 of the same model, and 35% on quantities of not less than 100. In addition, we give a discount of 3% for payment within fourteen days from date of invoice.

We look forward to doing business with you in the near future.

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